Our Facilitators
Francois Kirsten, Strategic Designer in Deloitte Digital’s Customer Strategy & Experience Design team based in Melbourne.
KJ Lam, Sustainability and Climate Change Analyst, Deloitte
Our future is changing rapidly and some say, we are ‘asleep at the wheel’ when it comes to understanding what our actions will be to changes in our climate change affected future.
In this facilitated session we explore what our response will be to a rapidly changing future. Let's wake up and shape up our clean future today!
Francois Kirsten is a Strategic Designer in Deloitte Digital’s Customer Strategy & Experience Design team based in Melbourne. He has extensive experience working in design-led innovation and is passionate about business-model innovation, sustainability, customer experience, exponential technology, and the future of work. He has deep expertise in design thinking, service design, systems thinking, customer research, and design-led strategy and innovation. Francois is driven by a desire to tackle wicked and intractable problems like overpopulation, the future of work, and climate change. At the same time, he is pragmatic and passionate about the design of modern business, thus seeking solutions that balance profit and prosperity for people and planet. Francois is currently completing a Master’s degree in Design, Strategy, and Innovation with a focus on speculative design futures related to sustainability, the future of work, and pragmatic strategic foresight practice.
KJ Lam supports risk advisory services in sustainability, ESG and corporate social responsibility matters to clients across a range of industries. Projects that have been undertaken by KJ include sustainability reporting, development of environmental standards and sustainability performance benchmarking. He has previously worked in a Federal Minister's office as an executive understudy to the Ministry of Environment, Science, Technology, Environment and Climate Change. He has also delivered a presentation on supply chain traceability during the 2018 International Conference of Sustainable Development which coincided with the 73rd United Nations General Assembly in New York.
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